1. Overview

This Refund & Cancellation Policy outlines the terms and conditions for cancellations and refunds for services provided by Visa for Indians Services Pvt. Ltd. Please read this policy carefully before making a payment.

2. Fee Structure Breakdown

Your total payment consists of:

3. Cancellation Scenarios

3.1 Before Payment

3.2 After Payment, Before Application Submission

3.3 After Application Submission

4. Visa Rejection Scenarios

4.1 Rejection Due to Our Error

If your visa is rejected due to a mistake on our part (e.g., incorrect form filling, missing documents we failed to request), you are entitled to:

• 100% refund of our service fee
• Government visa fees remain non-refundable (paid to authorities)
• Proof of our error must be documented

4.2 Rejection Due to Client Issues

If your visa is rejected due to factors beyond our control, including but not limited to:

• Insufficient travel history
• Passport validity issues
• Incomplete or inaccurate information provided by you
• Previous visa rejections or immigration violations
• Failure to meet visa authority requirements

Refund Policy:

• Government visa fees: NON-REFUNDABLE
• Our service fee: 50% refundable (processing fee ₹100 deducted)

4.3 Authority Delays or Technical Issues

We are not responsible for delays or issues caused by visa authorities, government websites, public holidays, or technical problems. No refunds will be issued for such delays.

5. Refund Process

5.1 How to Request a Refund

1. Contact us via email at support@visaforindians.org or WhatsApp at +91-81214-62212
2. Provide your application reference number
3. Clearly state the reason for your refund request
4. Include supporting documentation (if applicable)

5.2 Refund Timeline

• Review: Refund requests reviewed within 3-5 business days
• Approval: Approved refunds processed within 7-10 business days
• Credit: Funds credited to original payment method within 5-7 business days after processing

5.3 Refund Method

All refunds will be credited to the original payment method used during purchase. We do not offer refunds via cash, check, or different payment methods.

6. Non-Refundable Situations

No refunds will be issued in the following cases:

• After application has been submitted to visa authorities
• Change of mind after submission
• Cancellation of travel plans after submission
• Visa application already processed or under review by authorities
• Client providing false or misleading information
• Government visa fees (always non-refundable)

7. Modification of Services

If you need to modify your application details (e.g., travel dates, personal information) after payment but before submission:

• Minor changes: Free of charge if requested before submission
• Major changes: May require cancellation and new application with applicable fees
• Contact us immediately to discuss modification options

8. Chargeback and Disputes

If you initiate a chargeback or payment dispute without contacting us first:

• Your application may be cancelled immediately
• You may be liable for chargeback fees
• Future services may be denied

Please contact us first to resolve any payment concerns before initiating a chargeback.

9. Exceptions and Special Circumstances

In exceptional circumstances (e.g., medical emergencies, natural disasters, death in family), we may consider refund requests on a case-by-case basis. Please contact us with:

• Detailed explanation of circumstances
• Supporting documentation (medical certificates, etc.)
• Application reference number

Final decisions on exceptional refund requests are at our sole discretion.

10. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on our website. The policy applicable at the time of your purchase will govern your transaction.

11. Contact Us

For refund requests or questions about this policy, please contact us: